Privacy Policy

Last Updated: May 15, 2024

This Privacy Policy explains how Get Home Services Help (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us regarding pest control or home service assistance.

1. Information We Collect

We may collect information that you voluntarily provide when you call us, submit a form, interact with our website, or request pest control or home service assistance. This may include:

• Your name
• Phone number
• Email address
• ZIP code or service location
• Details about your pest control or home service request
• Call details, including call time, duration, and call recording where permitted by law

2. Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Referring website or advertisement
• General location based on IP address
• Cookies and similar tracking technologies

3. How We Use Your Information

We may use the information we collect to:

• Respond to your request for pest control or home service assistance
• Connect you with independent service providers or call center representatives
• Verify service availability in your area
• Improve our website, advertising, and customer experience
• Track call performance and advertising campaign results
• Prevent fraud, misuse, or unauthorized activity
• Comply with legal, regulatory, and business obligations

4. Calls, SMS, and Communication Consent

By calling us, submitting your information, or interacting with our website, you agree that we and/or our service partners may contact you by phone, text message, or email regarding your request. Message and data rates may apply.

You understand that calls may be recorded or monitored for quality assurance, training, compliance, and service verification purposes where permitted by law.

5. Sharing of Information

We may share your information with:

• Independent pest control or home service providers
• Call centers and customer support representatives
• Advertising, analytics, and tracking platforms
• Technology providers who help operate our website and phone systems
• Legal or regulatory authorities when required by law

We do not sell your personal information for unrelated purposes. However, information may be shared with service providers or partners in order to respond to your request and connect you with available assistance.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand visitor behavior, measure advertising performance, improve website functionality, and support marketing campaigns.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Third-Party Websites and Providers

Our website may contain links to third-party websites, service providers, or advertising platforms. We are not responsible for the privacy practices, content, or policies of third parties.

Any services provided by independent pest control or home service companies are subject to their own terms, pricing, licensing, availability, and privacy practices.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet, phone system, or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We may retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, including business records, compliance, dispute resolution, fraud prevention, and legal obligations.

10. Your Choices

You may request to update, correct, or delete certain personal information by contacting us. You may also opt out of marketing communications by following the instructions provided in the message or by contacting us directly.

To stop receiving SMS messages, you may reply “STOP” where available.

11. Children’s Privacy

Our website and services are intended for adults and homeowners seeking home service assistance. We do not knowingly collect personal information from children under the age of 13.

12. State Privacy Rights

Depending on your state of residence, you may have additional privacy rights regarding access, correction, deletion, or limitation of certain personal information. To exercise applicable rights, please contact us using the information below.

13. No Guarantee of Service

Get Home Services Help is a connection and inquiry assistance website. We do not guarantee that a service provider will be available in every location or that any specific service, price, appointment, quote, or result will be provided.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, you may contact us at: